{"id":2375,"date":"2019-05-21T09:19:56","date_gmt":"2019-05-21T07:19:56","guid":{"rendered":"https:\/\/unikbotanik.se\/?page_id=2375"},"modified":"2025-09-01T10:24:09","modified_gmt":"2025-09-01T08:24:09","slug":"kopvillkor","status":"publish","type":"page","link":"https:\/\/unikbotanik.se\/sv\/kopvillkor\/","title":{"rendered":"K\u00f6pvillkor"},"content":{"rendered":"

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1. K\u00f6pinformation<\/strong><\/h4>\r\n\r\n

Unik Botanik drivs av det familje\u00e4gda aktiebolaget Sporrongs Tr\u00e4dg\u00e5rd och Hobby AB, org. nr. 559508-9953.
V\u00e5r ambition \u00e4r att packa och skicka ditt paket inom 24 timmar. Vill du g\u00f6ra n\u00e5gon \u00e4ndring eller till\u00e4gg i din order beh\u00f6ver vi veta detta innan ordern skickats fr\u00e5n oss. Skulle n\u00e5gon vara p\u00e5 din order inte finnas p\u00e5 lager f\u00f6r tillf\u00e4llet informerar vi dig om situationen innan varorna skickas. Om du uppt\u00e4cker eventuella felaktigheter p\u00e5 dina varor ber vi dig att omg\u00e5ende kontakta oss via e-mail p\u00e5 info@unikbotanik.se<\/a>.<\/p>\r\n\r\n

2. Priser och betals\u00e4tt<\/strong><\/h4>\r\n\r\n

Samtliga priser p\u00e5 hemsidan \u00e4r angivna inklusive moms. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att korrigera priset om felskrivningar gjorts och meddelar d\u00e5 sj\u00e4lvklart dig som kund som f\u00e5r best\u00e4mma om k\u00f6pet ska fortskrida. Eventuella avgifter f\u00f6r frakt tillkommer och informeras i kassan n\u00e4r du slutf\u00f6r din order. Fraktkostnaden \u00e4r baserad p\u00e5 vikten p\u00e5 din best\u00e4llning och kostar fr\u00e5n 29 kr och upp\u00e5t. Observera att v\u00e5r frakt \u00e4r sj\u00e4lvkostnadspris och inkluderar packmaterial. \u00c4r priserna lite h\u00f6ga beror det p\u00e5 att v\u00e5ra produkter ofta \u00e4r b\u00e5de tunga och \u00f6mt\u00e5liga. Och, vi har under 1% varor som skadas i transporten! (Dessa ers\u00e4tts alltid om de beror p\u00e5 frakten.)<\/p>\r\n\r\n

Hos oss kan du betala via Kustom checkout. Med Kustom betalar du enkelt och tryggt via Klarna eller med kort. V\u00e4lj att slutf\u00f6ra k\u00f6pet direkt med VISA, MasterCard, swish och internetbank eller betala i efterhand p\u00e5 faktura eller delbetalning.\u00a0<\/p>\r\n

Det g\u00e5r ocks\u00e5 bra att betala direkt till v\u00e5rt bankgiro 756-7126 eller via swish till nummer 1235327259, (mottagare Sporrongs Tr\u00e4dg\u00e5rd och Hobby AB). V\u00e4lj d\u00e5 Betala med annat betals\u00e4tt i kassan. Vi skickar dina varor s\u00e5 snart vi ser att pengarna kommit in p\u00e5 v\u00e5rt konto.<\/p>\r\n

Under Betala med annat betals\u00e4tt kan du ocks\u00e5 v\u00e4lja att betala din order via Paypal.<\/p>\r\n\r\n

3. Leveransinformation<\/strong><\/h4>\r\n\r\n

Vi skickar paket med DHL till det ombud som ligger n\u00e4rmast din angivna adress. Vissa mindre f\u00f6rs\u00e4ndelser skickas med posten direkt till din brevl\u00e5da. Leveranstiden f\u00f6r v\u00e5ra paket \u00e4r vanligtvis 2-4 vardagar.<\/p>\r\n

Vi skickar till Sverige, Danmark (ej Gr\u00f6nland och F\u00e4r\u00f6arna), Finland (ej \u00c5land) och Norge (ej Svalbard). Om du \u00f6nskar leverans till annan plats, h\u00f6r av dig till oss s\u00e5 kan vi s\u00e4kert ordna detta. Du ser ditt fraktpris i kassan n\u00e4r du fyllt i din adress. F\u00f6r dig som bor i Norge tillkommer, f\u00f6rutom v\u00e5r fraktkostnad, 175 NOK i importavgift plus ev tullavgift n\u00e4r du h\u00e4mtar ut ditt paket.<\/p>\r\n\r\n

N\u00e4r paketet ankommit till ombudet f\u00e5r du ett sms om att h\u00e4mta det. Paketen ligger kvar hos ombudet i 7 dagar och returneras sedan till oss. Det \u00e4r du som kund som ansvarar f\u00f6r att h\u00e4mta ut ditt paket i tid. F\u00f6r ej utl\u00f6sta paket debiterar vi dig 100 kr plus kostnaden f\u00f6r frakt tur och retur. T\u00e4nk d\u00e4rf\u00f6r p\u00e5 att alltid h\u00e4mta ut dina best\u00e4llningar inom 7 dagar fr\u00e5n det att ditt paket ankommit till ombudet.<\/p>\r\n\r\n

Det g\u00e5r ocks\u00e5 bra att h\u00e4mta din best\u00e4llning i v\u00e5rt lager i Skara. Ange d\u00e5 detta som fraktalternativ i kassan. H\u00e4mtning sker sedan efter \u00f6verenskommelse. Skicka oss ett mail, eller skriv ett meddelande i din best\u00e4llning.<\/p>\r\n

Levande v\u00e4xter skickas inte utan s\u00e4ljs enbart med upph\u00e4mtning i v\u00e5rt lager. Enligt Jordbruksverkets regler beh\u00f6vs tillst\u00e5nd att skicka levande v\u00e4xter med posten. Detta tillst\u00e5nd medf\u00f6r en \u00e5rlig avgift och i nul\u00e4get \u00e4r f\u00f6rs\u00e4ljningen av levande v\u00e4xter s\u00e5 liten att detta inte \u00e4r v\u00e4rt besv\u00e4ret.<\/p>\r\n\r\n

4. Transportskador och returer<\/strong><\/h4>\r\n\r\n

Om produkten \u00e4r fraktskadad vid leveranstillf\u00e4llet m\u00e5ste detta anm\u00e4las omg\u00e5ende till\u00a0info@unikbotanik.se<\/a>. Vid uppenbar transportskada (fotografera paketet innan det \u00f6ppnas) skickas en ny vara ut i retur mot den gamla. Vi st\u00e5r d\u00e5 f\u00f6r returfrakten.<\/p>\r\n\r\n

Som privatkund har du 14 dagars \u00e5ngerr\u00e4tt om du inte skulle bli n\u00f6jd med din vara. Skicka d\u00e5 ett mail till oss s\u00e5 ger vi dig de uppgifter som beh\u00f6vs f\u00f6r att returnera varan. Fraktkostnaden st\u00e5r dock kunden f\u00f6r i detta fall.<\/p>\r\n

Att inte h\u00e4mta ut ditt paket ses inte som en retur och debiteras enligt punkt 3 ovan.
Returnerad vara ska vara i det skick som n\u00e4r du mottog den. Verktyg och krukor f\u00e5r t.ex. inte vara anv\u00e4nda. (Pga smittorisk.)<\/p>\r\n\r\n

N\u00e4r vi mottagit din retur, \u00e5terbetalar vi dig s\u00e5 snart som m\u00f6jligt, men senast inom 30 dagar.<\/p>\r\n\r\n

Om du valt faktura som betals\u00e4tt, \u00e4r det viktigt att du meddelar oss i god tid innan f\u00f6rfallodatum om du vill returnera dina varor. Vi kan d\u00e5 pausa fakturan tills vi f\u00e5tt tillbaka varorna och skriver d\u00e4refter av fakturan. Har f\u00f6rfallodatum \u00f6verskridits kan vi fortfarande ta bort fakturan, men inte eventuella f\u00f6rseningsavgifter.<\/p>\r\n\r\n

Kontakt\u00a0 \u00a0<\/strong><\/h4>\r\n

Sporrongs Tr\u00e4dg\u00e5rd och Hobby AB
Skaraberg H\u00f6g\u00e5sen 1
532 38 Skara<\/p>\r\n

Organisationsnummer: 559508-9953<\/p>\r\n

E-post: info@unikbotanik.se
Telefon: 0706361629<\/p>\r\n

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