{"id":14308,"date":"2019-05-21T09:19:56","date_gmt":"2019-05-21T07:19:56","guid":{"rendered":"https:\/\/unikbotanik.se\/purchase-terms\/"},"modified":"2024-01-03T17:01:44","modified_gmt":"2024-01-03T16:01:44","slug":"purchase-terms","status":"publish","type":"page","link":"https:\/\/unikbotanik.se\/en\/purchase-terms\/","title":{"rendered":"Purchase terms"},"content":{"rendered":"

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\n1. K\u00f6pinformation<\/strong> \n

\nV\u00e5r ambition \u00e4r att packa och skicka ditt paket inom 24 timmar. Vill du g\u00f6ra n\u00e5gon \u00e4ndring eller till\u00e4gg i din order beh\u00f6ver vi veta detta innan ordern skickats fr\u00e5n oss. Skulle n\u00e5gon vara p\u00e5 din order inte finnas p\u00e5 lager f\u00f6r tillf\u00e4llet informerar vi dig om situationen innan varorna skickas. Om du uppt\u00e4cker eventuella felaktigheter p\u00e5 dina varor ber vi dig att omg\u00e5ende kontakta oss via e-mail p\u00e5\u00a0info@unikbotanik.se<\/a>. \n

\n2. Priser och betals\u00e4tt<\/strong> \n

\nSamtliga priser p\u00e5 hemsidan \u00e4r angivna inklusive moms. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att korrigera priset om felskrivningar gjorts och meddelar d\u00e5 sj\u00e4lvklart dig som kund som f\u00e5r best\u00e4mma om k\u00f6pet ska fortskrida. Eventuella avgifter f\u00f6r frakt tillkommer och informeras i kassan n\u00e4r du slutf\u00f6r din order. Fraktkostnaden \u00e4r baserad p\u00e5 vikten p\u00e5 din best\u00e4llning och kostar fr\u00e5n 29 kr och upp\u00e5t. Observera att v\u00e5r frakt \u00e4r sj\u00e4lvkostnadspris och inkluderar packmaterial. \u00c4r priserna lite h\u00f6ga beror det p\u00e5 att v\u00e5ra produkter ofta \u00e4r b\u00e5de tunga och \u00f6mt\u00e5liga. Och, vi har under 1% varor som skadas i transporten! (Dessa ers\u00e4tts alltid om de beror p\u00e5 frakten.)\r\n

\nHos oss kan du betala via Payson. Med Payson betalar du enkelt och tryggt. V\u00e4lj att slutf\u00f6ra k\u00f6pet direkt med VISA, MasterCard och internetbank eller betala i efterhand p\u00e5 faktura eller delbetalning. L\u00e4s mer h\u00e4r: www.payson.se<\/a> \n

From abroad, please send us an e-mail and we can send the payment details and calculate your delivery price. \n \nIt is also possible to pay directly to our bank giro 558-0048 or via Swish to number 0706361629. Choose ‘Pay with another payment method’ at checkout. We will dispatch your goods as soon as we see that the payment has been received in our account.<\/p> \n

\n3. Leveransinformation<\/strong> \n

\nVi skickar paket med DHL till det ombud som ligger n\u00e4rmast din angivna adress. Vissa mindre f\u00f6rs\u00e4ndelser skickas med posten direkt till din brevl\u00e5da. Leveranstiden f\u00f6r v\u00e5ra paket \u00e4r vanligtvis 2-4 vardagar. \n

If you order from outside Scandinavia, please send an email so that we can discuss shipping and payment methods. We ship within Scandinavia to Sweden, Denmark (excluding Greenland and the Faroe Islands), Finland (excluding \u00c5land), and Norway (excluding Svalbard).\n\nYou will see your shipping cost in the shopping cart when you have filled in your address. For those living outside the EU, additional customs costs may apply, etc. For Norway, in addition to our shipping cost, there is an additional 175 NOK import fee plus possible customs fees when you pick up your package.\n\n If you wish to have delivery to another location, please contact us, and we can surely arrange this.<\/p> \n

\nN\u00e4r paketet ankommit till ombudet f\u00e5r du ett sms om att h\u00e4mta det. Paketen ligger kvar hos ombudet i 14 dagar och returneras sedan till oss. Det \u00e4r du som kund som ansvarar f\u00f6r att h\u00e4mta ut ditt paket i tid. F\u00f6r ej utl\u00f6sta paket debiterar vi dig 100 kr plus kostnaden f\u00f6r frakt tur och retur. T\u00e4nk d\u00e4rf\u00f6r p\u00e5 att alltid h\u00e4mta ut dina best\u00e4llningar inom 14 dagar fr\u00e5n det att ditt paket ankommit till ombudet.\r\n

\nDet g\u00e5r ocks\u00e5 bra att h\u00e4mta din best\u00e4llning i v\u00e5rt lager i Skara. Ange d\u00e5 detta som fraktalternativ i kassan. H\u00e4mtning sker sedan efter \u00f6verenskommelse. Skicka oss ett mail, eller skriv ett meddelande i din best\u00e4llning.\r\n

\n4. Transportskador och returer<\/strong> \n

\nOm produkten \u00e4r fraktskadad vid leveranstillf\u00e4llet m\u00e5ste detta anm\u00e4las omg\u00e5ende till\u00a0info@unikbotanik.se<\/a>. Vid uppenbar transportskada (fotografera paketet innan det \u00f6ppnas) skickas en ny vara ut i retur mot den gamla. Vi st\u00e5r d\u00e5 f\u00f6r returfrakten. \n

\nSom privatkund har du 14 dagars \u00e5ngerr\u00e4tt om du inte skulle bli n\u00f6jd med din vara. Skicka d\u00e5 ett mail till oss s\u00e5 ger vi dig de uppgifter som beh\u00f6vs f\u00f6r att returnera varan. Fraktkostnaden st\u00e5r dock kunden f\u00f6r i detta fall.Levande v\u00e4xter \u00e4r enligt distansavtalslagen undantagna fr\u00e5n \u00e5ngerr\u00e4tten och kan inte returneras.Att inte h\u00e4mta ut ditt paket ses inte som en retur och debiteras enligt punkt 3 ovan.Returnerad vara ska vara i det skick som n\u00e4r du mottog den. Verktyg och krukor f\u00e5r t.ex. inte vara anv\u00e4nda. (Pga smittorisk.) \n

\nN\u00e4r vi mottagit din retur, \u00e5terbetalar vi dig s\u00e5 snart som m\u00f6jligt, men senast inom 30 dagar.\r\n

\nOm du valt faktura som betals\u00e4tt, \u00e4r det viktigt att du meddelar oss i god tid innan f\u00f6rfallodatum om du vill returnera dina varor. Vi kan d\u00e5 pausa fakturan tills vi f\u00e5tt tillbaka varorna och skriver d\u00e4refter av fakturan. Har f\u00f6rfallodatum \u00f6verskridits kan vi fortfarande ta bort fakturan, men inte eventuella f\u00f6rseningsavgifter.\r\n

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